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File a Trademark for $399 + $250 Government Filing Fee

Trademark Attorney Working With Clients in Hamilton, Ontario

If you're an entrepreneur, you know that protecting your intellectual property should be high on your list when it comes to safeguarding your company. However, as a successful business owner, you also know the steps and costs of filing a trademark in the U.S. can be expensive and arduous.

This conundrum can be even more overwhelming for new business owners who want to do everything possible to minimize the price of securing trademarks. They try to handle complicated tasks like trademark registration on their own, which can be a big mistake - especially when juggling the day-to-day tasks of running a business. You may be thinking, "But what about those set-it-and-forget-it services you can find online? All you have to do is plug in your info, and you're done." Using pre-made templates for trademark filing can be tempting, but doing so can leave you with inadequate protection and hurt you in the long run.

So, what is the easiest, most cost-effective route to consider that also minimizes legal risk? The truth is, before you spend money on an online filing service, it's best to consult with a trademark attorney working with clients in Hamilton, Ontario.

At Sausser Summers, PC, our experienced trademark attorneys can help you understand the trademark process step by step. We can even help with U.S. trademark filing, U.S. trademark responses, and U.S. trademark renewals at a price you can actually afford. That way, you can make an informed decision regarding your business without having to break the bank.

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Sausser Summers, PC: Simplifying the U.S. Trademark Process

Hiring an attorney can be a daunting task, but at Sausser Summers, PC, our goal is to make the process as simple and seamless as possible for you. That's why we offer a straightforward checkout service. First, you choose your flat fee trademark service and fill out a short questionnaire. Then, we will contact you within 24 hours to discuss the details of our service. From there, one of our experienced trademark attorneys will get to work on your behalf.

Using a trademark attorney for filing in Hamilton, Ontario, can significantly increase your chances of a successful registration. The U.S. government recommends hiring a trademark attorney to help with your application, and our team of trademark lawyers is dedicated to meeting your needs. In fact, we help ensure your application is filed correctly the first time so you can get on with your life and avoid legal risks.

At Sausser Summers, PC, we work closely with our clients to understand their needs and provide them with sound professional advice. We never offer incomplete services, such as simply filing for registration, because that would leave you open to legal risks. You can rely on us to handle your intellectual property matters, and our flat fee services can help protect your business in a simple, straightforward, and affordable way. It's really that simple.

In terms of filing a U.S. trademark, we provide an easy three-step process to protect your intellectual property:

1. You provide your trademark info to our team via an online form.

2. Our team performs a comprehensive trademark search. This search ensures that no other marks will prevent you from registering your trademark in the U.S. Once performed, we'll send you a legal opinion letter that details our findings.

3. Sausser Summers, PC, files your U.S. trademark application. We are then listed as your Attorney of Record on file. From there, we'll provide ongoing updates regarding the status of your trademark as it works through the registration process.

The bottom line? At Sausser Summers, PC, we give both new and seasoned business owners an easy, efficient, cost-effective way to protect the one asset that sets them apart from others: their name.

Online Trademark Attorney Hamilton, Ontario
The bottom line?

At Sausser Summers, PC, we give both new and seasoned business owners an easy, efficient, cost-effective way to protect the one asset that sets them apart from others: their name.

Do I Really Need a Trademark Attorney for Protecting My Business in Hamilton, Ontario?

It's not necessary to be a lawyer in order to apply for a trademark. Anyone can submit a trademark application to the U.S. Patent and Trademark Office (USPTO). However, registering a trademark involves more than just filling out a form. It's essential to conduct thorough research, accurately identify and clearly explain your trademark to ensure it receives adequate protection. And even after securing a trademark, you've got to monitor it consistently to make sure it's free from infringement.

The big takeaway here is that it's always a good idea to work with a trademark attorney to protect the intellectual property that you've worked so hard to establish. According to the Wall Street Journal, applicants are approximately 50% more likely to secure their trademark than people who file applications on their own. If your trademark application is rejected by the USPTO, you will need to revise and refile it, incurring additional filing fees. To avoid delays and extra costs, it is best to have a trademark lawyer help you get it right the first time.

Additional Benefits of Using a Trademark Attorney

Great trademark attorneys (like those you'll find at Sausser Summers, PC) will help with every step of filing and enforcing your trademark. Some additional benefits include the following:

Check to see if your proposed trademark is registered by another entity.

Conduct research to see if another business is using the trademark for which you're applying.

Provide advice and guidance on the strength of your trademark.

Draft and submit your trademark applications and application revisions.

Advice and guidance regarding trademark maintenance and protection.

Monitor the market for unauthorized use of your trademark.

Trademark enforcement to protect you against infringement.

 Online Trademark Lawyer Hamilton, Ontario

Curious whether our trademark attorney services are right for you and your business? Contact Sausser Summer, PC, today. Let's talk about what you need, and how we can help.

What About Online Filing Services?

Online services, can provide you with basic assistance in filing your trademark. However, they will never be a legitimate substitute for an experienced trademark attorney helping clients in Hamilton, Ontario.

 Trademark Attorney Hamilton, Ontario

Although online filing services offer a step-by-step process, they take a one-size-fits-all approach to preparing legal documents. Even their advanced service only provides basic attorney assistance in completing your paperwork and helping with minor roadblocks. Online filing services' disclaimer highlights the many limitations of its services, including the fact that communications are not protected by attorney-client privilege. In addition, online filing services cannot provide advice, explanations, opinions, recommendations, or any kind of legal guidance on possible legal rights, remedies, defenses, options, selection of forms or strategies.

In other words, online filing services can offer you the necessary forms and point you in the right direction, but they cannot customize their services to your specific needs or help you with serious complications that may arise.

For the most comprehensive trademark service and protection, it's always wise to work with highly rated trademark lawyers, like you'll find at Sausser Summers, PC.

Understanding Trademarks Over Time

Trademarks in the U.S. can last indefinitely, but did you know that clients in Hamilton, Ontario can file a trademark online, only to lose protection in some circumstances? Trademarks differ from patents and copyrights in that they do not have an expiration date. However, to prevent the cancellation of a trademark, you must maintain it. To ensure that your trademark remains protected, you must actively use it in commerce and renew it with the USPTO every ten years.

The Lanham Act tells us that "use in commerce" is the legitimate use of a trademark in the ordinary course of trade. In other words, you cannot register a trademark solely to reserve the rights to it in the future. In most cases, a trademark must be used continuously in connection with the goods or services it is registered for.

 Trademark Law Firm Hamilton, Ontario

Steps to Renew Your Trademark

Trademarks are registered with the USPTO and generally need to be renewed every ten years. However, there is one crucial exception that you should be aware of. Within the first ten years of owning a trademark, you must file for renewal between the fifth and sixth year from the date of your initial registration.

During this renewal period, you are required to submit a Section 8 declaration, a specimen that shows how the mark is being used, and pay the required fee. You can also apply for Section 15 Incontestability status, which can strengthen your trademark rights. This application, although not mandatory, can make it harder for others to challenge your ownership of the mark.

After the first renewal, which falls between the fifth and sixth year of ownership, the next renewal filing is due between the ninth and tenth year, and then every tenth year thereafter. In the ninth year you will need to file a Section 8 declaration, attesting to your use of the mark or excusable nonuse. You've also got to file a Section 9 renewal application before the end of the tenth year to keep your registration active.

It is worth noting that the USPTO provides a six-month grace period if you fail to renew your mark within the required time frame, but it is best not to rely on it. If you don't file within the grace period time limits, the USPTO will cancel and expire your mark.

By hiring trademark attorneys helping clients in Hamilton, Ontario, you can avoid the pitfalls and mistakes that can arise and cause you to lose your rights to the mark that represents it.

Losing Your Trademark Rights Through Abandonment

In the event that you stop using your trademark and have no plans to resume using it in commerce, it may be considered abandoned by the USPTO. This could result in the loss of your protective rights to the mark. Typically, a trademark is assumed to be abandoned if it has not been used for three years. However, you may be able to refute this presumption by providing evidence that you intend to use the mark again in the future.

Losing Your Trademark Rights Through Inappropriate Licensing

In addition to trademark abandonment, you should also be wary of improper licensing. It's important to remember that once you allow someone else to use your trademark, you must keep an eye on how they use it. You should monitor the products or services that feature your trademark to ensure that they meet consumers' expectations in terms of quality. Failure to do so can lead to a "naked" trademark license and the loss of your protective trademark rights.

How to Avoid Having to Refile Your Trademark

If you're wondering how you can avoid refiling your trademark, the answer is simple: file it correctly the first time around. Filing a trademark isn't inherently difficult, but when doing so, it's very important that certain aspects are filled out accurately in your application. If any information is missing or incorrect, the trademark application may be considered "void ab initio" or void from the beginning, requiring you to file again.

To avoid this, make sure that the information you provide in the application is accurate and complete, including the ownership of the trademark. For instance, if a corporation has multiple shareholders, it should not file under the President's personal name. The rightful owner should be the one/entity that ultimately controls the trademark and the associated goods/services.

It is also important to ensure that the goods and/or services description is precise. For example, if you sell electronic products, you should not file for research and development services despite having a research and development department. The goods/services description should reflect the goods/services you offer to customers, not the departments within your business.

Additionally, providing accurate dates of first use when filing for a trademark is crucial. The USPTO requires two dates to be specified - the date of first use anywhere and the date of first use in interstate commerce. Contact our trademark law office today to learn more about having accurate dates on your filing paperwork.

 Trademark Lawyer Hamilton, Ontario
 Trademark Firm Hamilton, Ontario

What Makes an Online Trademark Attorney Great?

At Sausser Summers, PC, we often get questions about how to distinguish run-of-the-mill consultants and others from great trademark attorneys. After all - when you're looking for an attorney to file or prosecute your business trademark, you should know their qualifications. Here are three ways you can separate the proverbial wheat from the chaff when it comes to trademark attorneys.

It's crucial to seek legal advice from a licensed trademark lawyer rather than relying on advice from non-professionals like trademark consultants. The USPTO even recommends hiring an attorney to help with the trademark process. Although trademark consultants may provide advice on trademark availability or name marketability, they cannot file the trademark for you or offer legal advice. According to the Rules of Practicing in trademark cases, "Individuals who are not attorneys are not recognized to practice before the Office in trademark matters." This rule applies to individuals who assist trademark applicants.

When searching for a trademark attorney, it's important to find someone with a strong background in trademark law. Look for an attorney who specializes in this area and has significant experience handling trademark-related cases. Avoid lawyers who don't have expertise in this field, as they may not be able to provide the guidance and support you need.

Ensure your attorney provides updates throughout the trademark registration process to avoid missing deadlines, including responding to any Office actions within six months. Failure to do so can result in trademark abandonment. The USPTO will only correspond with the listed attorney of record, so make sure your attorney keeps you informed.

In summary:

  • Be sure you're using a licensed trademark attorney helping clients in Hamilton, Ontario.
  • It's best to work with a trademark lawyer who has years of experience filing trademarks.
  • Ensure that your trademark lawyer is willing to provide ongoing notifications relating to your trademark application process.
 Trademark Registration Lawyer Hamilton, Ontario

Trademark Attorneys Working Hard for You

Building your brand and gaining recognition for it is a significant achievement, and it's important to protect it. However, there are certain pitfalls and mistakes that can arise, causing you to lose your rights to the mark that represents it. By working with knowledgeable trademark attorneys, you can avoid these issues and file your trademark successfully.

With an A+ rating from the Better Business Bureau (BBB), Sausser Summers, PC, offers comprehensive guidance, strategic advice, and reliable representation for a variety of trademark matters. Our attorneys have years of real-world experience and, having registered countless trademarks with the USPTO, provide our clients with individualized representation when they need it most.

If you're looking for skilled, adept, and experienced counsel, look no further than our trademark law firm. Contact us today to schedule your initial consultation and learn how we can help you safeguard your brand.

Latest News in Hamilton, Ontario

Many of Ontario's best eclipse events will be in Hamilton and Niagara on April 8. Here's a list

You may have heard the joke by now: "How do you organize a solar eclipse party? You planet."But you could also let someone plan it for you.And throughout the Hamilton-Niagara region — home to some of the best areas in Canada to see the total solar eclipse on April 8 — there are plenty of options.That day, people across the continent will see the moon pass between the s...

You may have heard the joke by now: "How do you organize a solar eclipse party? You planet."

But you could also let someone plan it for you.

And throughout the Hamilton-Niagara region — home to some of the best areas in Canada to see the total solar eclipse on April 8 — there are plenty of options.

That day, people across the continent will see the moon pass between the sun and the Earth. In some places, it will partially block out the sun. But in others — including Hamilton, Burlington, Ont., Six Nations, Ont., and the Niagara Region — the moon will fully block the star's light.

The length of time will vary depending where you are. In Hamilton, for example, the sun will be completely hidden for about two minutes starting at 3:18 p.m. ET, according to the Canadian Space Agency. However, it will be at least partially covered from about 2 p.m. to 4:30 p.m.

WATCH | Why the Hamilton-Niagara area is one of the best from which to view the eclipse:

2 months ago

Duration 4:04

Robert Cockcroft, the director of McMaster University’s William J. McCallion Planetarium, shares why the Hamilton-Niagara region will be the best in Ontario from which to view the April 8 eclipse. He also explains why this eclipse will be a big deal, and how to view it safely.

Here's some of what's going on, including outdoor viewing parties, overnight camping and an inflatable planetarium.

Hamilton

The Royal Astronomical Society of Canada Hamilton Centre is running a free, all-day event at CF Limeridge — "clouds or shine."

You'll get the chance to look through professional telescopes, with safe solar filters, or are welcome to bring your own, the group says. There'll also be educational activities for kids and adults, and free eclipse glasses and parking.

The event runs from 9 a.m. to 5:30 p.m. in overflow parking lots C and D, and you're asked to register in advance.

There will be a free ticketed event at Tim Hortons Field organized by the city. The event page says it will include free parking and guests will be given free eclipse glasses. The city says programming will include family-friendly music, educational solar eclipse videos, and a University of Toronto eclipse broadcast. A beverage truck at the stadium will hand out free coffee and hot chocolate.

The city has also designated several parks "eclipse viewing areas" and will have some glasses available at those locations, including Bayfront and Confederation Beach Park. Limited number of pairs will be available as of 12:30 p.m., the city says.

If you've got connections to McMaster University, another option is that school's viewing party at the Ron Joyce Stadium. The party will be from 1 p.m. to 5 p.m., and tickets are free but limited to four per McMaster community member.

If you're downtown, the Sheraton Hamilton Hotel is hosting an eclipse countdown and viewing at its lounge from 12 p.m. to 3:30 p.m. Organizers say they'll provide eclipse glasses on a first-come, first-serve basis.

Six Nations of the Grand River

People can gather at Six Nations Parks & Recreation to view the eclipse between 1:30 and 3:30 p.m. The event is intended for the community and "parking is limited," Six Nations elected council said in a news release. "Once the parking lot is filled, vehicles will be turned away."

Brantford, Ont.

Brantford Region Indigenous Support Centre and Woodland Cultural Centre are hosting an event at 184 Mohawk St., in Brantford on Monday. Starting at 12:30 p.m., there will be bagged lunches while supplies last. At 1 p.m., there will be a Haudenosaunee astronomy presentation, followed by eclipse viewing outdoors. Organizers say to bring a blanket or chair.

Burlington, Ont.

The Royal Botanical Gardens's arboretum will host a "picnic-style" viewing party from 12 p.m. to 5 p.m. featuring the Hamilton Amateur Astronomers. The event is free but you have to register and pay to park.

At Spencer Smith Park, Mayor Marianne Meed Ward and members of city council will be in attendance to view the eclipse with residents between 2 p.m. and 4:30 p.m. City staff will give out eclipse glasses.

St. Catharines, Ont.

Brock University is hosting an event on eclipse day from 12 to 4 p.m. The event at the main campus is free and open to the public, but university asks that attendees register in advance. There will be some paid parking. Brock will have a variety of educational exhibits led by researchers, and a community viewing of the eclipse.

Niagara Falls, Ont.

Niagara Parks is promoting several events, including some leading up to the date. The Power Station will host educators and a mobile planetarium from April 5 through 8. NASA and Canadian Space Agency scientists will give talks.

From April 6 to 8, the nearby Table Rock Centre will hold interactive workshops geared toward kids.

On eclipse day, the Butterfly Conservatory will have an astronomer from Toronto Metropolitan University present to talk with guests.

The falls will be lit up specially for the eclipse on April 7, and there will be live music on April 8 with performances from The Glorious Sons, JJ Wilde, New Friends, The Boneheads, and the Niagara Symphony Orchestra, which will play a prelude to the eclipse, resuming when the moon fully covers the sun.

For the theatrically inclined, Niagara Falls and Niagara Falls Tourism are partnering to break the Guinness World Record for having the most people dressed as the sun. Organizers are asking participants to register in advance. The attempt will take place at 8 a.m. at 5920 Niagara River Parkway. To break the record, the city says it needs 300 people who will be given a costume and go on a complimentary boat tour. Another 200 people can go on the tour.

Wainfleet, Ont.

The Niagara Peninsula Conservation Authority is opening its Ball's Falls, Binbrook, and Long Beach parks early for the eclipse.

At Long Beach in Wainfleet, Ont., the group camping area will be available for day-use on April 8. People can also book sites to camp at from April 7 to April 8.

Port Colborne, Ont.

At the Vale Health & Wellness Centre, there will be telescopes to view the eclipse, and an inflatable planetarium.

WATCH | How to safely view the eclipse:

2 months ago

Duration 1:26

Tom Sobocan, public relations director for the Royal Astronomical Society's Windsor group, explains where and how to watch the eclipse on April 8.

Fort Erie, Ont.

Fort Erie looks to have Canada's longest totality, meaning it will see the longest period of darkness during the eclipse: three minutes and 46 seconds. There will be road closures and designated viewing areas including Bay Beach and Crystal Ridge Park.

What if you can't see the eclipse?

If weather, work or something else prevents you from physically seeing the eclipse, or if you want a different view, there are streaming options too, including one from NASA.

Are you hosting or joining an eclipse event we should know about? Let us know at hamilton@cbc.ca

Study indicates ’23 Grey Cup provided economic boon for Hamilton and Ontario

Alouettes's Grey Cup parade in downtown Montreal attracts thousandsIt was a day of celebration in Montreal as the Alouettes took their victory lap so to speak with their fans in the streets of downtown Montreal. The area became one big street party with fans lining up to get a glimpse of the team that beat all odds. Global's Gloria Henriquez reports.More Videos0 seconds of 0 secondsVolume 0%Press shift question mark to access a list of keyboard shortcutsKeyboard ShortcutsEnabledDisabledPlay/PauseSPAC...

Alouettes's Grey Cup parade in downtown Montreal attracts thousands

It was a day of celebration in Montreal as the Alouettes took their victory lap so to speak with their fans in the streets of downtown Montreal. The area became one big street party with fans lining up to get a glimpse of the team that beat all odds. Global's Gloria Henriquez reports.

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The 2023 Grey Cup provided economic gain for both the city of Hamilton and province of Ontario.

According to a study by Sport Tourism Canada, the game and ’23 Grey Cup festival generated a net economic impact of $41.9 million, including $35.4 million for Ontario and $29.2 million for Hamilton, which staged the game. The Montreal Alouettes defeated the Winnipeg Blue Bombers 28-24 at Tim Hortons Field.

“These numbers show that regionalizing the festivities not only supported local economies in both Hamilton and the Niagara region but they also offered a better experience for fans who travelled from all across Canada,” said Neil Lumsden, Ontario’s Minister of Tourism, Culture and Sport.

The email you need for the day's top news stories from Canada and around the world.

The study stated the game and festival generated over $73.5 million in total national economic activity. The net impact came following the accounting for initial expenditures.

Some 223,216 people attended the six-day festival and championship game. The 33,835 individuals who visited the region averaged 3.4 days in Hamilton and spent about $20.8 million.

“This unforgettable week wasn’t just about touchdowns, but also about celebrating our community spirit and the unifying force of sport,” said Hamilton Mayor Andrea Horwath. “The festivities supported local jobs and businesses and boosted tourism, which contributed positively to Hamilton’s economy.”

The study was commissioned by the CFL and Hamilton Tiger-Cats with the STC managing the data-collection process. It found there was $61.5 million in overall economic activity within Ontario and 64 per cent of the 1,151 surveyed attendees indicated the Grey Cup was their sole reason for visiting Hamilton.

Forty-two per cent said they came to Hamilton from outside of Ontario.

“The results of this study echo everything I heard during that remarkable week in November,” said CFL commissioner Randy Ambrosie. “That this was a truly special and unforgettable celebration of our great game.

“I applaud our tremendous event organizers and staff, and especially the many volunteers for all their incredible work in creating an event that mirrored the unbelievable passion and pride that our country has for Canadian football.”

Why the Hamilton-Niagara area is the place to be in Ontario for the total solar eclipse

Robert Cockcroft's advice for people in Hamilton on April 8? Don't leave town — and expect some guests."The Hamilton-Niagara area is the best place to see the eclipse because that's where we get to see a total solar eclipse," said the director of McMaster University's William J. McCallion Planetarium.That day, people across North America will see the moon pass between the sun and the Earth. In some places, it will partially block out the sun. But in others — including Hamilton, Burlington, Six Nations and ...

Robert Cockcroft's advice for people in Hamilton on April 8? Don't leave town — and expect some guests.

"The Hamilton-Niagara area is the best place to see the eclipse because that's where we get to see a total solar eclipse," said the director of McMaster University's William J. McCallion Planetarium.

That day, people across North America will see the moon pass between the sun and the Earth. In some places, it will partially block out the sun. But in others — including Hamilton, Burlington, Six Nations and the Niagara Region, all in Ontario — the moon will fully block the star's light.

Only a few other cities in the province — including Kingston, Belleville and Cornwall — will have a similar view.

In Hamilton, the sun will be completely hidden for about two minutes starting at 3:18 p.m. ET, according to the Canadian Space Agency (CSA). However, it will be at least partially covered from about 2 p.m. to 4:30 p.m.

That's because this region is in what's called the path of totality, Cockcroft said — a 100- to 115-kilometre arc across the globe from which things will line up just right. The CSA website states other cities in the path include Montreal and Fredericton.

2 months ago

Duration 4:04

Robert Cockcroft, the director of McMaster University’s William J. McCallion Planetarium, shares why the Hamilton-Niagara region will be the best in Ontario from which to view the April 8 eclipse. He also explains why this eclipse will be a big deal, and how to view it safely.

Hamilton area will go dark during the eclipse

"There are four to seven solar or lunar eclipses per year, but only those people along the path of an eclipse are able to see it," says the CSA.

If you're outside the path of the coming solar eclipse, "the light will dim noticeably and it will get a bit cooler, but you won't get to see the culmination of the spectacle that is the total solar eclipse, where the sky goes dark enough to see planets and stars in the sky," Cockcroft said.

What's likely to happen is that people from outside the region will come in to view the eclipse, he said. Based on his prior eclipse experience travelling to see an eclipse in 2017, Cockcroft predicts "the roads are going to be a nightmare."

But, he added, all people in Hamilton need to do is go outside and look up — with the proper eclipse glasses of course.

There will be a range of events in the area during the eclipse, including one McMaster University is planning, Cockfroft said. And if it's a cloudy day, livestreaming the eclipse will be possible too.

He said it's a great educational opportunity for children, many of whom won't have school that day — just take some precautions.

Looking at sun before, after totality can hurt eyes

The sun is too bright to view directly, Cockcroft said. But McMaster University has teamed up with the Hamilton public library to offer residents free eclipse glasses that use the international ISO 12312-2 standard.

With those on, Cockcroft demonstrated outside the planetarium, you can gaze at the star and study features such as sun spots.

The CSA says glasses made to that standard filter out enough light to make viewing the sun possible, and notes that eye protection is needed before and after the totality.

The only time one can look at the sun without eye protection is during the totality, Cockcroft said.

He said another option for eclipse viewers is to make an eclipse projector — a DIY tool that will allow you to view a projection of the eclipse without special eyewear.

Next total solar eclipse visible from Hamilton is 2144

"To have a total solar eclipse come to you is really a once-in-a-lifetime effect event," Cockcroft said. "We haven't had one of these since 1925 and the next one will be 2144."

But other than the rarity, why do people care so much about eclipses?

For one, it's a strange experience to have the sky go dark midday, Cockroft said.

"You'll notice something weird, even if you didn't know it was coming."

There also may be something more philosophical at play.

"During a total solar eclipse, for all our technology that we have, we still are at the mercy of things that are going on in the heavens," Cockroft said.

"And it's a nice way just to completely break off from whatever you happen to be doing on that day. Everyone in the community gets to experience this awesome event in the sky all at the same time."

APAC Customer Services, Ltd. to Hire 150 in Hamilton, Ontario

HAMILTON, ON--(Marketwired - Oct 2, 2014) - APAC Customer Services, Ltd., a leader in global customer care outsourced services and solutions, announced today that it plans to add 150 jobs in its Hamilton, Ontario service center, between now and December. These additional customer service and telesales positions will provide phone and back-office support for several major clients. For all positions, strong computer skills are required. Previous contact centre experience is preferred, but not necessary to join the APAC team.Ken Fraser, ...

HAMILTON, ON--(Marketwired - Oct 2, 2014) - APAC Customer Services, Ltd., a leader in global customer care outsourced services and solutions, announced today that it plans to add 150 jobs in its Hamilton, Ontario service center, between now and December. These additional customer service and telesales positions will provide phone and back-office support for several major clients. For all positions, strong computer skills are required. Previous contact centre experience is preferred, but not necessary to join the APAC team.

Ken Fraser, General Manager of APAC Customer Services' Hamilton location, stated, "I continue to be excited about our expansion in Hamilton. This growth provides members of our community the opportunity to work for a great organization and enables APAC to continue to deliver world-class service to our clients. This is an exciting time to be part of the APAC team, and I hope everyone currently interested in building a strong career with excellent opportunities for advancement applies for a position with us today."

APAC offers a comprehensive benefits package to full-time employees after 30 days of employment. Employees are also eligible to participate in the company's Registered Retirement Savings Plan (RRSP) after one year of employment.

If you are interested in joining the APAC Hamilton team, you can apply by visiting http://apacjob.com and searching for job #140003887, or by following this link: https://ncogroup.taleo.net/careersection/apaccsrcanada/jobdetail.ftl?lang=en&job=140003887&src=OTH-11620.

You can also apply at our upcoming on-site career events, to be held every Friday at 10 a.m. and 2 p.m. Our office is located at 77 James St. N, Unit 335/345, Hamilton, ON L8R 2K3. We are located inside the Hamilton City Centre directly above Hart department store. The most convenient entrance to use is near James St. N and Rebecca St. Please bring a hard copy of your resume and two pieces of valid photo ID.

About APAC Customer Services APAC Customer Services is a global leader of Customer Care business process outsourcing (BPO) services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world. APAC Customer Services, Inc. is an equal opportunity employer. For more information, visit APAC's website at www.apaccustomerservices.com.

Hamilton's new living wage tops $20 per hour

You now need to earn more than $20 per hour to have a reasonable standard of living in Hamilton, the Ontario Living Wage Network (OLWN) says.The city's new living wage rate is $20.80, about nine per cent more than 2022's $19.05, which was almost 11 per cent more than the year prior.The OLWN released its updated set of wage rates Monday. A living wage is the hourly pay workers need to make ends meet and par...

You now need to earn more than $20 per hour to have a reasonable standard of living in Hamilton, the Ontario Living Wage Network (OLWN) says.

The city's new living wage rate is $20.80, about nine per cent more than 2022's $19.05, which was almost 11 per cent more than the year prior.

The OLWN released its updated set of wage rates Monday. A living wage is the hourly pay workers need to make ends meet and participate in their community, the network says. It differs from Ontario's minimum wage, which went up on Oct. 1 to $16.55 per hour.

"Predictably, rent hikes and food inflation are the primary drivers of the increases in our living wage rates this year," Ted Hildebrandt, a planner with Hamilton's Social Planning and Research Council, said in a news release.

The living wage calculation varies based on where you live. The new 2023 rate for Brant Niagara Haldimand Norfolk is $20.35.

The lowest in the province is $18.65 per hour in southwestern Ontario, and the highest is $25.05 in the Greater Toronto Area. Ottawa saw the largest increase this year, with the wage rising 12 percent, from $19.60 to $21.95.

How a living wage is calculated

Unlike the Ontario legislated wage, the living wage is created using calculations by the OLWN based on the after-tax amount that people in three types of households — two parents aged 35 with two children aged seven and three, a single parent with a seven-year-old, and a single adult — would need to buy a basket of goods and services if working 35 hours per week.

That basket includes rent, food, child care, transportation, medical expenses, a modest vacation, and an emergency fund.

The wage calculation takes into account social assistance such as the Canada Child Benefit and is based on a weighted average of the three family types, using the 2021 census.

"This is really about a rate that allows someone to participate in our community and not just to get by," Hildebrandt said.

The OLWN was founded in 2017 and is funded by fees from certified employers and supporter organizations. The organization says it has certified over 600 employers as paying their local living wage.

Fair wage means staff can 'focus on the work': employer

One of those living wage employers is Zelus Material Handling, a crane manufacturing company based in Hamilton, where OLWN said the average annual rent for a one-bedroom apartment is now $18,693.

Simon Abdelmalak, assistant general manager at Zelus Material Handling, says paying a living wage is just good business.

"We try to get our employees not to worry about their financials. If they're getting paid a fair wage for what they're doing, they will focus on the work, growing the company and doing a good job."

Abdelmalak says while they haven't discussed the new rate yet, he expects the company will continue to pay a living wage.

"We don't go backwards,' he said.

Tom Cooper, director of Hamilton Roundtable for Poverty Reduction, agreed with the benefits of paying a fair wage.

"When employees can afford a decent standard of living, they experience reduced financial stress, improved mental and physical health, and increased job satisfaction," he said in a news release. "This can lead to higher employee morale and lower turnover rates, resulting in cost savings for employers."

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