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File a Trademark for $399 + $250 Government Filing Fee

Trademark Attorney Working With Clients in Ottawa, Ontario

If you're an entrepreneur, you know that protecting your intellectual property should be high on your list when it comes to safeguarding your company. However, as a successful business owner, you also know the steps and costs of filing a trademark in the U.S. can be expensive and arduous.

This conundrum can be even more overwhelming for new business owners who want to do everything possible to minimize the price of securing trademarks. They try to handle complicated tasks like trademark registration on their own, which can be a big mistake - especially when juggling the day-to-day tasks of running a business. You may be thinking, "But what about those set-it-and-forget-it services you can find online? All you have to do is plug in your info, and you're done." Using pre-made templates for trademark filing can be tempting, but doing so can leave you with inadequate protection and hurt you in the long run.

So, what is the easiest, most cost-effective route to consider that also minimizes legal risk? The truth is, before you spend money on an online filing service, it's best to consult with a trademark attorney working with clients in Ottawa, Ontario.

At Sausser Summers, PC, our experienced trademark attorneys can help you understand the trademark process step by step. We can even help with U.S. trademark filing, U.S. trademark responses, and U.S. trademark renewals at a price you can actually afford. That way, you can make an informed decision regarding your business without having to break the bank.

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Sausser Summers, PC: Simplifying the U.S. Trademark Process

Hiring an attorney can be a daunting task, but at Sausser Summers, PC, our goal is to make the process as simple and seamless as possible for you. That's why we offer a straightforward checkout service. First, you choose your flat fee trademark service and fill out a short questionnaire. Then, we will contact you within 24 hours to discuss the details of our service. From there, one of our experienced trademark attorneys will get to work on your behalf.

Using a trademark attorney for filing in Ottawa, Ontario, can significantly increase your chances of a successful registration. The U.S. government recommends hiring a trademark attorney to help with your application, and our team of trademark lawyers is dedicated to meeting your needs. In fact, we help ensure your application is filed correctly the first time so you can get on with your life and avoid legal risks.

At Sausser Summers, PC, we work closely with our clients to understand their needs and provide them with sound professional advice. We never offer incomplete services, such as simply filing for registration, because that would leave you open to legal risks. You can rely on us to handle your intellectual property matters, and our flat fee services can help protect your business in a simple, straightforward, and affordable way. It's really that simple.

In terms of filing a U.S. trademark, we provide an easy three-step process to protect your intellectual property:

1. You provide your trademark info to our team via an online form.

2. Our team performs a comprehensive trademark search. This search ensures that no other marks will prevent you from registering your trademark in the U.S. Once performed, we'll send you a legal opinion letter that details our findings.

3. Sausser Summers, PC, files your U.S. trademark application. We are then listed as your Attorney of Record on file. From there, we'll provide ongoing updates regarding the status of your trademark as it works through the registration process.

The bottom line? At Sausser Summers, PC, we give both new and seasoned business owners an easy, efficient, cost-effective way to protect the one asset that sets them apart from others: their name.

Online Trademark Attorney Ottawa, Ontario
The bottom line?

At Sausser Summers, PC, we give both new and seasoned business owners an easy, efficient, cost-effective way to protect the one asset that sets them apart from others: their name.

Do I Really Need a Trademark Attorney for Protecting My Business in Ottawa, Ontario?

It's not necessary to be a lawyer in order to apply for a trademark. Anyone can submit a trademark application to the U.S. Patent and Trademark Office (USPTO). However, registering a trademark involves more than just filling out a form. It's essential to conduct thorough research, accurately identify and clearly explain your trademark to ensure it receives adequate protection. And even after securing a trademark, you've got to monitor it consistently to make sure it's free from infringement.

The big takeaway here is that it's always a good idea to work with a trademark attorney to protect the intellectual property that you've worked so hard to establish. According to the Wall Street Journal, applicants are approximately 50% more likely to secure their trademark than people who file applications on their own. If your trademark application is rejected by the USPTO, you will need to revise and refile it, incurring additional filing fees. To avoid delays and extra costs, it is best to have a trademark lawyer help you get it right the first time.

Additional Benefits of Using a Trademark Attorney

Great trademark attorneys (like those you'll find at Sausser Summers, PC) will help with every step of filing and enforcing your trademark. Some additional benefits include the following:

Check to see if your proposed trademark is registered by another entity.

Conduct research to see if another business is using the trademark for which you're applying.

Provide advice and guidance on the strength of your trademark.

Draft and submit your trademark applications and application revisions.

Advice and guidance regarding trademark maintenance and protection.

Monitor the market for unauthorized use of your trademark.

Trademark enforcement to protect you against infringement.

 Online Trademark Lawyer Ottawa, Ontario

Curious whether our trademark attorney services are right for you and your business? Contact Sausser Summer, PC, today. Let's talk about what you need, and how we can help.

What About Online Filing Services?

Online services, can provide you with basic assistance in filing your trademark. However, they will never be a legitimate substitute for an experienced trademark attorney helping clients in Ottawa, Ontario.

 Trademark Attorney Ottawa, Ontario

Although online filing services offer a step-by-step process, they take a one-size-fits-all approach to preparing legal documents. Even their advanced service only provides basic attorney assistance in completing your paperwork and helping with minor roadblocks. Online filing services' disclaimer highlights the many limitations of its services, including the fact that communications are not protected by attorney-client privilege. In addition, online filing services cannot provide advice, explanations, opinions, recommendations, or any kind of legal guidance on possible legal rights, remedies, defenses, options, selection of forms or strategies.

In other words, online filing services can offer you the necessary forms and point you in the right direction, but they cannot customize their services to your specific needs or help you with serious complications that may arise.

For the most comprehensive trademark service and protection, it's always wise to work with highly rated trademark lawyers, like you'll find at Sausser Summers, PC.

Understanding Trademarks Over Time

Trademarks in the U.S. can last indefinitely, but did you know that clients in Ottawa, Ontario can file a trademark online, only to lose protection in some circumstances? Trademarks differ from patents and copyrights in that they do not have an expiration date. However, to prevent the cancellation of a trademark, you must maintain it. To ensure that your trademark remains protected, you must actively use it in commerce and renew it with the USPTO every ten years.

The Lanham Act tells us that "use in commerce" is the legitimate use of a trademark in the ordinary course of trade. In other words, you cannot register a trademark solely to reserve the rights to it in the future. In most cases, a trademark must be used continuously in connection with the goods or services it is registered for.

 Trademark Law Firm Ottawa, Ontario

Steps to Renew Your Trademark

Trademarks are registered with the USPTO and generally need to be renewed every ten years. However, there is one crucial exception that you should be aware of. Within the first ten years of owning a trademark, you must file for renewal between the fifth and sixth year from the date of your initial registration.

During this renewal period, you are required to submit a Section 8 declaration, a specimen that shows how the mark is being used, and pay the required fee. You can also apply for Section 15 Incontestability status, which can strengthen your trademark rights. This application, although not mandatory, can make it harder for others to challenge your ownership of the mark.

After the first renewal, which falls between the fifth and sixth year of ownership, the next renewal filing is due between the ninth and tenth year, and then every tenth year thereafter. In the ninth year you will need to file a Section 8 declaration, attesting to your use of the mark or excusable nonuse. You've also got to file a Section 9 renewal application before the end of the tenth year to keep your registration active.

It is worth noting that the USPTO provides a six-month grace period if you fail to renew your mark within the required time frame, but it is best not to rely on it. If you don't file within the grace period time limits, the USPTO will cancel and expire your mark.

By hiring trademark attorneys helping clients in Ottawa, Ontario, you can avoid the pitfalls and mistakes that can arise and cause you to lose your rights to the mark that represents it.

Losing Your Trademark Rights Through Abandonment

In the event that you stop using your trademark and have no plans to resume using it in commerce, it may be considered abandoned by the USPTO. This could result in the loss of your protective rights to the mark. Typically, a trademark is assumed to be abandoned if it has not been used for three years. However, you may be able to refute this presumption by providing evidence that you intend to use the mark again in the future.

Losing Your Trademark Rights Through Inappropriate Licensing

In addition to trademark abandonment, you should also be wary of improper licensing. It's important to remember that once you allow someone else to use your trademark, you must keep an eye on how they use it. You should monitor the products or services that feature your trademark to ensure that they meet consumers' expectations in terms of quality. Failure to do so can lead to a "naked" trademark license and the loss of your protective trademark rights.

How to Avoid Having to Refile Your Trademark

If you're wondering how you can avoid refiling your trademark, the answer is simple: file it correctly the first time around. Filing a trademark isn't inherently difficult, but when doing so, it's very important that certain aspects are filled out accurately in your application. If any information is missing or incorrect, the trademark application may be considered "void ab initio" or void from the beginning, requiring you to file again.

To avoid this, make sure that the information you provide in the application is accurate and complete, including the ownership of the trademark. For instance, if a corporation has multiple shareholders, it should not file under the President's personal name. The rightful owner should be the one/entity that ultimately controls the trademark and the associated goods/services.

It is also important to ensure that the goods and/or services description is precise. For example, if you sell electronic products, you should not file for research and development services despite having a research and development department. The goods/services description should reflect the goods/services you offer to customers, not the departments within your business.

Additionally, providing accurate dates of first use when filing for a trademark is crucial. The USPTO requires two dates to be specified - the date of first use anywhere and the date of first use in interstate commerce. Contact our trademark law office today to learn more about having accurate dates on your filing paperwork.

 Trademark Lawyer Ottawa, Ontario
 Trademark Firm Ottawa, Ontario

What Makes an Online Trademark Attorney Great?

At Sausser Summers, PC, we often get questions about how to distinguish run-of-the-mill consultants and others from great trademark attorneys. After all - when you're looking for an attorney to file or prosecute your business trademark, you should know their qualifications. Here are three ways you can separate the proverbial wheat from the chaff when it comes to trademark attorneys.

It's crucial to seek legal advice from a licensed trademark lawyer rather than relying on advice from non-professionals like trademark consultants. The USPTO even recommends hiring an attorney to help with the trademark process. Although trademark consultants may provide advice on trademark availability or name marketability, they cannot file the trademark for you or offer legal advice. According to the Rules of Practicing in trademark cases, "Individuals who are not attorneys are not recognized to practice before the Office in trademark matters." This rule applies to individuals who assist trademark applicants.

When searching for a trademark attorney, it's important to find someone with a strong background in trademark law. Look for an attorney who specializes in this area and has significant experience handling trademark-related cases. Avoid lawyers who don't have expertise in this field, as they may not be able to provide the guidance and support you need.

Ensure your attorney provides updates throughout the trademark registration process to avoid missing deadlines, including responding to any Office actions within six months. Failure to do so can result in trademark abandonment. The USPTO will only correspond with the listed attorney of record, so make sure your attorney keeps you informed.

In summary:

  • Be sure you're using a licensed trademark attorney helping clients in Ottawa, Ontario.
  • It's best to work with a trademark lawyer who has years of experience filing trademarks.
  • Ensure that your trademark lawyer is willing to provide ongoing notifications relating to your trademark application process.
 Trademark Registration Lawyer Ottawa, Ontario

Trademark Attorneys Working Hard for You

Building your brand and gaining recognition for it is a significant achievement, and it's important to protect it. However, there are certain pitfalls and mistakes that can arise, causing you to lose your rights to the mark that represents it. By working with knowledgeable trademark attorneys, you can avoid these issues and file your trademark successfully.

With an A+ rating from the Better Business Bureau (BBB), Sausser Summers, PC, offers comprehensive guidance, strategic advice, and reliable representation for a variety of trademark matters. Our attorneys have years of real-world experience and, having registered countless trademarks with the USPTO, provide our clients with individualized representation when they need it most.

If you're looking for skilled, adept, and experienced counsel, look no further than our trademark law firm. Contact us today to schedule your initial consultation and learn how we can help you safeguard your brand.

Latest News in Ottawa, Ontario

NEW THIS MORNING | Ottawa looks to move photo radar and red light camera tickets out of provincial courts

Ottawa motorists could soon lose the ability to fight their photo radar and red light camera tickets in provincial court, as the city looks to streamline the process for challenging traffic tickets issued on city streets.A report for the city's finance and corporate services committee recommends the city implement an administrative penalty system for adjudicating parking and camera-based offences, with municipally appointed screening and hearing officers adjudicating ticket disputes instead of the provincial court system.With t...

Ottawa motorists could soon lose the ability to fight their photo radar and red light camera tickets in provincial court, as the city looks to streamline the process for challenging traffic tickets issued on city streets.

A report for the city's finance and corporate services committee recommends the city implement an administrative penalty system for adjudicating parking and camera-based offences, with municipally appointed screening and hearing officers adjudicating ticket disputes instead of the provincial court system.

With the city of Ottawa anticipating more than one million tickets to be issued through automated speed enforcement cameras and red light cameras this year and next year, staff say moving to an administrative penalty system will provide a "fair, efficient, and timely process to manage minor offences and resolve ticket disputes."

Currently, a ticket for a red light or photo radar camera infraction is certified by a Provincial Offence Officer, and the ticket is mailed to the defendant plate holder. If the offender decides to challenge the ticket, they fight the ticket in provincial court.

In a report, staff say with more photo radar cameras being installed in Ottawa, "growth in high-volume, minor offences is consuming a growing proportion of court time, putting pressure on the allocation of limited judicial resources across all (Provincial Offences Act) offences."

Parking and camera-related tickets currently make up over 95 per cent of all infractions in Ottawa, while the city only has access to two thirds of the judicial resources in provincial offences court compared to pre-COVID levels, according to staff.

If the city implements the administrative penalty system to deal with parking and camera-based tickets, motorists will no longer be able to challenge the ticket in court. Instead, city-appointed officers would manage the dispute and resolution processes for the tickets.

"An 'administrative penalty system' will provide improved service to the public and ensure public satisfaction with a fair, efficient, and timely process to manage minor offences and resolve ticket disputes," staff say. "Leveraging an APS program for minor offences will ensure the POA courts have sufficient capacity to focus on adjudicating more serious offences and will support the Road Safety Action Plan."

Under the administrative penalty system, drivers who receive a photo radar or red light camera ticket can either pay the penalty or request a screening review by a screening officer. Following the decision by the screening officer, the offender can request a review by a hearing officer, who will be appointed by council. The decision of a hearing officer is final.

The report says disputes over camera-related and parking offences will be heard "within a few weeks or months," and screening officer reviews will be conducted in writing with a fixed time for a further review by a hearing officer.

"By giving the city control over ensuring adequate adjudicative resourcing to meet demand and providing defendants the ability to receive dispute outcomes in less than half the time than is offered under current state POA," staff said. "Second, it will allow the City to ensure the appropriate controls are put in place through various policies and procedures mandated by APS legislation to provide residents a fair hearing in front of a trained, neutral decision maker."

There will be a one-time start up cost of $1.57 million for the city to cover renovations, equipment and training. However, staff estimate the city will save nearly 35 per cent by switching from the Provincial Offences Act to administrative penalty system.

In February, Toronto city council approved a plan to move ticket disputes for photo radar and red light cameras from the provincial courts to a city-administered penalty system.

Ottawa plans to appoint 10 hearing officers per year, starting in 2024, 2025 and 2026, with a total of 30 hearing officers available five to 10 days per month.

Under the plan, the administrative penalty system would be set up for parking tickets in the spring of 2025, while camera-based tickets would move to the new system in the winter of 2025.

"A phased approach was recommended to allow appropriate set up of the infrastructure and resources required to implement an APS and be able to leverage lessons learned and operational experience to later implement camera-based offences," the report said.

The city of Ottawa currently has 40 automated speed enforcement cameras and 86 red light cameras. A total of 60 photo radar cameras are expected to be installed by the end of this year.

The city estimates one million tickets will be issued through photo radar cameras in 2024, with another 1.5 million tickets issued in 2025. Red light cameras are expected to issue 56-thousand tickets in each of the next two years.

Staff expect the number of demands to go to trial for camera-related tickets to increase by 15,000 this year and 12,000 in 2025.

Raising the barre: Ottawa dancers make moves to diversify city's dance scene

CBC Ottawa's Creator Network is a place where young digital storytellers from diverse backgrounds can produce original video content to air on CBC and tell stories through their own lens.Get in touch to pitch your idea, or check out our other Creator Network stories at ...

CBC Ottawa's Creator Network is a place where young digital storytellers from diverse backgrounds can produce original video content to air on CBC and tell stories through their own lens.

Get in touch to pitch your idea, or check out our other Creator Network stories at cbc.ca/creatornetworkott.

In a small dance studio located in the Routhier Community Centre in Ottawa's Lowertown neighbourhood, Chloë Bonnet leads a team of eight young women in an intricate dance routine.

On the longtime dance instructor's count, the dancers sweep their legs out, throw their hands up and lean back in tandem.

It's a practice session for a video Bonnet and dance friend Zeeggy Mercy dreamed up as an ode to female empowerment and a celebration of multiculturalism in the dance community.

A self-taught dancer, Mercy says she and Bonnet bonded over the lack of diversity in Ottawa's dance scene. To bring the video to life, they decided to reach out to dancers across the city who'd felt excluded from dance spaces.

"I want to show that women from different backgrounds and ethnicities have talent … especially [in] the city of Ottawa," Bonnet said in a video documenting the experience, put together by Mercy's brother, filmmaker Benjamin Shimwa, in collaboration with CBC Ottawa's Creator Network.

1 step forward, 2 steps back

Bonnet, who grew up in Ottawa, started dancing at age three, beginning with ballet.

"Dance for me is a passion. It's a form of expression," she said.

But when she tried to join dance troupes in university, she felt out of place.

"I feel like the dance world in Ottawa is very homogeneous," explained Bonnet, whose background is Haitian. "There's a lack of diversity when it comes to the big dance teams that we have here."

She said that's why she decided to take her talents to a city she felt did reflect its diversity — New York.

"I wanted to get trained in dance professionally, and I also wanted to dance with people that looked more like me."

But after training at three dance schools in New York where she worked with choreographers from around the world, returning to Ottawa during the pandemic felt like a step backwards.

"I wanted the image of the dance community to change, but unfortunately I feel like we still have work to do," said Bonnet, who noted the dance community in Ottawa is mostly focused on contemporary, ballet and jazz.

"It's for a very particular group," she said, and not representative of the diversity of dancers who she's met as a teacher at École secondaire publique De La Salle where she teaches as a guest artist once a week.

Bridging cultures

That diversity of style is what attracted Tanya Adesara to the project.

The recent Carleton University graduate grew up in India practising Garba, a traditional Gujarati dance.

When she moved to Canada five years ago, she wanted to branch out into different dance forms, but she struggled to meet people from different backgrounds at classes in the city.

"I wanted to exchange ideas — you know, that's what dance is about — just connecting to different people."

As part of the dance project, Bonnet and Mercy asked participants to share their own experiences of feeling excluded from dance spaces. Stories ranged from cost barriers to a feeling of having to work twice as hard to prove themselves.

For Adesara, the project helped her feel the connection she'd craved.

"This is what was missing. This is what I wanted to find," she said.

Creating opportunities

For dancer Temitayo Oyenola, the project is another way to create the missing spaces for a range of dancers — something she'd already done when she created her own dance group.

"I couldn't find a dance team that helped me express my gift," said the second-year health sciences student at Carleton University.

"So I decided, why not start mine?"

Oyenola, who founded an Afrobeats dance team at the school in 2023, said she wanted to pass on that message of possibility and action to fellow dancers.

"I realized that there are actually a lot of students out there with the same dream and goal as me," she said.

Longtime dancer and teacher Alea De Castro is happy to see more projects like these in this city. Growing up dancing ballet and jazz, she'd also felt like she never truly fit in.

"I was one of the only Asians … in my class and I felt it. I just didn't feel like I belonged."

After taking a few years off from dancing, she co-founded Moov Ottawa in 2018, a street dance company that offers workshops and dance classes and performs at events.

De Castro says she wishes there was more support from the city and elsewhere to help legitimize urban dance and promote more diversity in the dance world.

"I would love to see more folks hiring people that look like me … more [people of colour]."

A step in the right direction

Shimwa, who documented the project says he wanted to capture the beginning of what he believes can be a much larger movement in the dance world.

"Some people just want that instant change ... but we forget that there's steps to getting there," he said, explaining why he chose the title Steps to inclusivity.

"The moment you take one step you motivate everybody else," Shimwa said.

For Mercy, this project is that step, and she hopes it will inspire more change.

"I feel like there's a lot of talented people trying to make it out there, but they don't have the opportunity," said Mercy. "If no one is giving you an opportunity, don't wait for it. Go create your own opportunities."

ABOUT THE AUTHOR

Anchal Sharma is a journalist at CBC Ottawa. Send her an email at anchal.sharma@cbc.ca

Sobriety tests, longer hours: E-scooters are back, but the rules have changed

E-scooters are back on Ottawa streets for 2024, but with some new rules and regulations.This year marks the fifth and final year of a pilot project first set up by the province in 2020. The city has selected two scooter providers who've operated in previous years — Bird Canada Inc., and Neuron Mobility.The plan is to have a fleet of 900 e-scooters that can be used in and around an area bordered by St. Laurent Bou...

E-scooters are back on Ottawa streets for 2024, but with some new rules and regulations.

This year marks the fifth and final year of a pilot project first set up by the province in 2020. The city has selected two scooter providers who've operated in previous years — Bird Canada Inc., and Neuron Mobility.

The plan is to have a fleet of 900 e-scooters that can be used in and around an area bordered by St. Laurent Boulevard in the east, Rideau River/Carling Avenue in the south, Churchill Avenue in the west and the Ottawa River in the north.

The fleet could expand to 1,200 if it's needed, the city says.

Here are some of the new — and old — rules you need to follow if you want to use one of the e-scooters.

Hours extended

People will be able to ride between 5 a.m. and 1 a.m. this year. That's two hours later than in 2023, and one hour earlier.

The only exception is that after 11 p.m., if scooter users bring their rides to an end in the ByWard Market, they won't be able to start a new one.

That's due to the high concentration of bars in the neighbourhood. Riders will still be able to travel through the market after 11 p.m., and stop at lights and crosswalks, but they can't get on and off.

Isaac Ransom, head of corporate affairs at Neuron Mobility, said he's happy to see the longer hours but would like to have the scooters available 24/7.

"There's no other city in Canada that we're aware of that has limitations on when e-scooters can operate," Ransom said.

"We operate across all of our markets in Canada 24/7 without incident, so I don't see any reason why we can't operate in Ottawa that way."

Not on NCC paths

Riders will also be barred from taking e-scooters along the Rideau Canal Pathway or the Ottawa River Pathway.

The land belongs to the National Capital Commission (NCC), which doesn't allow e-scooters or any vehicle that can't be propelled by a person on the pathways.

According to Austin Spademan, head of government relations for Bird Canada, they've heard from students at Carleton University who are concerned they might end up on busy Bronson Avenue.

"That's quite a scary road to ride an electric scooter on," Spademan said.

"A lot of students have asked if it's possible to ride on the NCC trails that go near campus to get around Bronson and get over to Bank Street on multi-use pathways. And the answer is no."

Goodbye drinking and scooting

Starting this year, riders will have to complete a sobriety test on the app before accessing the e-scooters after 11 p.m.

Bird Canada's test has echoes of an impaired driving test, with users having to identify which lines on a screen are straight and which ones lean to either the right or left.

Neuron Mobility's test makes users react to prompts within a limited time before they can unlock an e-scooter.

They've been implemented to discourage people from riding while intoxicated.

Bird Canada will still be monitoring riders for potential intoxication outside of the restricted hours, Spademan said.

"If you're weaving and driving frankly like an idiot, our scooter can detect that," he said.

"We can determine your riding behaviour and take action appropriately. And what that would look like is a permanent ban if you're not learning the appropriate riding behaviour."

Riders will receive a warning email if the company detects poor riding behaviour, like frequently slamming on the brakes or swerving erratically. They could be suspended or banned if further violations occur.

The City of Ottawa will also issue $150 tickets to users riding on the sidewalk.

Longer e-scooter season this year

The 2024 season has also started three weeks earlier than last year. It's slated to run until Nov. 15, weather permitting

Last year, the city reported that riders made roughly 1,000 e-scooter trips every day.

Centretown was the most popular origin and destination neighbourhood, with Sandy Hill and the ByWard Market following closely behind.

The top complaint filed to both companies was e-scooters being parked incorrectly. The e-scooters have been equipped with geofencing technology that warns riders not to drive on sidewalks or dump scooters in unapproved parking areas.

The e-scooters are available to use for anyone over the age of 16 and riders cannot exceed 20 km/h.

Once the season wraps up, the province will then decide whether to make e-scooters a permanent fixture, extend the temporary pilot project, or discontinue them.

All in a Day9:12E-scooters are back in Ottawa for the final year of pilot project

Associate Producer Halima Sogbesan tells us about some of the tweaks and changes this year

ABOUT THE AUTHOR

Alex Dines is a reporter for CBC Ottawa. You can reach her at alex.dines@cbc.ca.

With files from Halima Sogbesan

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